Frequently Asked Questions
Everything you need to know about shopping with Makera Global Store
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, Makera Global Store ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are the products on your site authentic?
Absolutely. We pride ourselves on sourcing directly from authorized distributors and manufacturers to ensure every product we sell is 100% genuine.
How can I track my order status?
Once your order has shipped, you can track its progress by clicking the link in your shipping confirmation email or by logging into your account dashboard.